{"id":83,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=545"},"modified":"2022-11-02T18:45:33","modified_gmt":"2022-11-02T18:45:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/ilerodriguesnaturellement.com\/fr\/faq\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"<p><\/p>\n\n\n\n<div class=\"row\"  id=\"row-1704639013\">\n\n<\/p>\n\n\t<div id=\"col-1338965867\" class=\"col large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<\/p>\n<p>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Questions Fr\u00e9quemment Pos\u00e9es<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<\/p>\n<p class=\"lead\">Veuillez lire notre liste de questions fr\u00e9quentes avant de nous envoyer un message.<\/p>\n<p>\n<div class=\"accordion\">\n\n<\/p>\n<p>\n\t<div id=\"accordion-1519720891\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1519720891-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-delivery-charges-for-orders-from-the-online-shop?\" aria-expanded=\"false\" aria-controls=\"accordion-1519720891-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quels sont les frais de livraison pour les commandes de la boutique en ligne ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1519720891-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1519720891-label\">\n\t\t\t\n\n<p>Les frais de port sont d\u00e9termin\u00e9s par le poids, l'encombrement et la zone g\u00e9ographique de livraison. Notre volont\u00e9 est de vous proposer les frais de port les plus justes, ainsi qu'une large diversit\u00e9 de modes de livraison. Vous pouvez connaitre les frais de port en r\u00e9alisant une simulation de commande. Ils vous seront automatiquement communiqu\u00e9s apr\u00e8s s\u00e9lection du lieu de livraison souhait\u00e9.<\/p>\n<p>\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n<\/p>\n\t<div id=\"accordion-3304139168\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3304139168-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-methods-are-accepted-in-the-online-shop?\" aria-expanded=\"false\" aria-controls=\"accordion-3304139168-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quels sont les modes de paiement accept\u00e9s dans la boutique en ligne ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3304139168-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3304139168-label\">\n\t\t\t\n\n<p><strong>Virement Bancaire<\/strong><\/p>\n<p>Nous acceptons le r\u00e8glement par virement pour toute commande d'articles vendus et exp\u00e9di\u00e9s par la RTMC. Merci de noter que le produit ne pourra \u00eatre r\u00e9serv\u00e9 avant la r\u00e9ception du paiement.<\/p>\n<p>Voici nos coordonn\u00e9es bancaires pour effectuer votre virement :<br \/><br \/><strong>\u00a0 \u00a0 \u00a0Banque<\/strong> State Bank of Mauritius<br \/><strong>\u00a0 \u00a0 \u00a0Domiciliation<\/strong> Port Louis, Mauritius<br \/><strong>\u00a0 \u00a0 \u00a0Code banque<\/strong>\u00a017806<br \/><strong>\u00a0 \u00a0 \u00a0Guichet<\/strong> 039<br \/><strong>\u00a0 \u00a0 \u00a0N\u00b0 de compte<\/strong>\u00a092903591000<br \/><strong>\u00a0 \u00a0 \u00a0Cl\u00e9 RIB<\/strong>\u00a038<br \/><strong>\u00a0 \u00a0 \u00a0IBAN:<\/strong>\u00a0FR76 1780 6006 7992 9035 9100 038<br \/><strong>\u00a0 \u00a0 \u00a0BIC\/ SWIFT code (for SWIFT transfers):<\/strong>\u00a0AGRIFRPP878<\/p>\n<p><br \/>Important : Pr\u00e9cisez votre num\u00e9ro de commande en libell\u00e9 de l\u2019op\u00e9ration.<\/p>\n<p>\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n<\/p>\n\t<div id=\"accordion-2683292896\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2683292896-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-exactly-happens-after-ordering?\" aria-expanded=\"false\" aria-controls=\"accordion-2683292896-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Que se passe-t-il exactement apr\u00e8s la commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2683292896-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2683292896-label\">\n\t\t\t\n\n<p>Votre espace client vous permet de connaitre \u00e0 tout moment l'\u00e9tat d'avancement de vos commandes. Une fois connect\u00e9, la rubrique Commandes vous donnera acc\u00e8s au suivi de vos commandes.<\/p>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n<\/p>\n\t<div id=\"accordion-1369843440\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1369843440-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-receive-an-invoice-for-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-1369843440-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Est-ce que je re\u00e7ois une facture pour ma commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1369843440-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1369843440-label\">\n\t\t\t\n\n<p>Pour les articles vendus et exp\u00e9di\u00e9s par la RTMC, nous \u00e9mettons une facture d\u00e8s qu'une commande a \u00e9t\u00e9 exp\u00e9di\u00e9e dans son int\u00e9gralit\u00e9. Lorsqu'une commande est compos\u00e9e de plusieurs colis, le dernier colis doit avoir \u00e9t\u00e9 exp\u00e9di\u00e9 pour que la facturation soit d\u00e9clench\u00e9e. Les factures sont envoy\u00e9es automatiquement \u00e0 l\u2019adresse email renseign\u00e9e lors de la commande.\u00a0<\/p>\n<p>\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n<\/p>\n<p>\n\n<\/div>\n<\/p>\n<p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<p>\n\n<\/div>\n<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-83","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Rodrigues Naturellement<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ilerodriguesnaturellement.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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